Dorothy Ho
- Total activity 110
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 48
Articles
Recent activity by Dorothy Ho-
11.04.25 Product update: Re-eligibility and Action filter updates
What: We’re adding a new element, a re-eligibility flag, to the client list and client profiles. This flag lets you know when clients who have previously closed out or did not enroll have become el...
-
10.30.25 Product update: PCP and Care Coordinator fields
What: We are updating the “Support System” section of the client profile to help you more easily keep track of your client’s PCP (primary care physician) and Care Coordinator. In addition, if your ...
-
10.29.25 Product update: Reporting bugs resolution
On October 29, 2025, we resolved 2 bugs were affecting reports in the IMPaCT app. The bugs and their details are below: Reports affected: Closeout report, Progress reportMetric affected: Percent of...
-
Client profile: Prevention of duplicate clients
Duplicate client warning: how it works Duplicate clients create a lot of confusion and re-work! To prevent this, the app checks whether a new client that is being created already exists in your org...
-
10.07.25 Product update: Reporting updates
What: We’re giving the reports a major update to make it easier to find and understand the data you need! Here’s what’s changing: A new report. You’ll now have four reports! Outreach report: Track...
-
Statuses: Definitions
Statuses: DefinitionsThroughout a client's time with your program, they will go through different stages, for example from being eligible for the program to working with a CHW to completing their p...
-
09.18.25 Product update: Clinical Encounters
A new feature called Clinical Encounters is arriving in the IMPaCT app on September 18!What it is: Clinical Encounters is a new feature that helps you track your clients’ past and upcoming doctors’...
-
Statuses: Updating client status
Client status in the client chart When you're looking at a client's chart, you'll see their status located under their IMPaCT ID on the left hand side of the page. You can update their status at an...
-
09.11.25 Product update: Screener updates
We’re making updates to categories in the Screener and Type of Support on September 11, 2025!What: We’re updating the wording of a few questions in the Screener and renaming one Type of Support.Why...
-
09.11.25 Product update: AI Scribe
A new feature called AI Scribe is arriving in the IMPaCT app on September 11!What: AI Scribe is a feature that records and summarizes client conversations. It acts like an expert note-taker that ke...