What: We are updating the “Support System” section of the client profile to help you more easily keep track of your client’s PCP (primary care physician) and Care Coordinator. In addition, if your organization sends us eligibility lists, you can update your lists to send PCP and Care Coordinator information so they automatically get updated in the client chart.
Why: Collaborating with other care providers is often an important part of supporting clients. Having this information clear and easily accessible makes it easier to find and keep updated.
How: This update will be on the app starting October 30, 2025!
- The basics:
- You’ll see the new fields on all of your client profiles when you sign in.
- Any information previously entered in the “Support People” field will be in the “Social Supports” field. And information previously entered in the “Care Team” field will be in the “Other Care Team” field.
- Level up: If you would like to include this information in your organization’s eligibility lists please reach out to your account team and we will guide you through the process!
As always, please reach out to us at support@impactcarehq.com if you have any questions. We hope you enjoy this update!