Dorothy Ho
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Activity overview
Latest activity by Dorothy Ho-
Dorothy Ho created an article,
07.08.25 Product update: Outreach report updates
We’re updating the Outreach report on July 8! What: We’re updating the Outreach report to integrate the removal of the Maybe status and the addition of the Ineligible status. (Read more about those...
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Dorothy Ho created an article,
07.08.25 Product update: Ineligible status
There’s a new client status coming to the IMPaCT app on July 8! What: A new client status called “Ineligible” is being added to the IMPaCT app. This is for clients who are not yet enrolled and no l...
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Dorothy Ho created an article,
07.08.25 Product update: Simplified statuses in the client outreach workflow
We’re updating client statuses in the IMPaCT app on July 8! What: We are simplifying client statuses in the IMPaCT app in 2 big ways: 1) Stopping automatic cycling of client statuses, and 2) Removi...
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Dorothy Ho created an article,
05.26.25 Product update: Z codes
An update to your Notes is coming the week of May 26, 2025! What: We are adding a field called “SDOH Z codes” to the Note details. SDOH stands for social determinants of health and the SDOH Z cod...
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Dorothy Ho created an article,
Reporting: Impact report
Overview The Impact report tells you about the impact your program had on the lives of the clients you served. It includes Key Performance Indicators (KPIs) on enrollment for all clients who close...
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Dorothy Ho created an article,
04.29.25 Product update: Insurance numbers
We’re making an update to the client profile on April 29! What: We’re adding in space for you to keep track of your clients’ insurance plan number and add information for multiple insurance plans i...
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Dorothy Ho created an article,
04.29.25 Product update: Presets
A new feature called Presets is arriving in the IMPaCT app on April 29! What: Presets are pre-made roadmaps with Goals and To-dos that can be easily added to your clients’ Roadmaps. Why: Presets ar...
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Dorothy Ho created an article,
04.29.25 Product Update: Impact report
A brand new report is hitting your IMPaCT app on April 29! What: The Impact report tells you about the impact your program had on the lives of the clients you served. It includes Key Performance ...
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Dorothy Ho created an article,
April 2025 Product update: Health Tracker charts
An exciting upgrade to the Health Tracker is arriving in April! What: We’re adding charts to the Health Tracker! For each metric you’re tracking you’ll see a chart that shows all the values that ha...
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Dorothy Ho created an article,
04.01.25 Product update: Screener and Type of Support category updates
We’re making updates to categories in the Screener and Type of Support on April 1, 2025. What: We’re updating a few categories in the Screener and the Type of Support list. We will combine some cat...