Dorothy Ho
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Activity overview
Latest activity by Dorothy Ho-
Dorothy Ho created an article,
08.2026 Product Update: Enrollment workflow updates
WhatWe’re making it easier to complete your outreach workflows. Here’s what’s coming: Easily confirm consent when enrolling a client: When you’re enrolling a client, you’ll see a prompt for obtai...
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Dorothy Ho created an article,
Roadmaps: Adding preset Roadmaps
Presets are pre-made roadmaps with Goals and To-dos that can be easily added to your clients’ charts. They are great for common roadmaps that are used with many clients and for important roadmaps y...
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Dorothy Ho created an article,
07.2026 Product Update: Preset updates and triggers
WhatWe’re updating presets so that you can:1. Have more detailed goals in your presets: Previously, the dotphrase you used to find a preset was the same as the name of the preset goal. Now the dotp...
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Dorothy Ho created an article,
07.2026 Product Update: Note updates and AI Scribe for desktop
WhatWe’re making it easier to create notes in the IMPaCT app! Here’s what’s coming: Leave a note from the client list following status changes: In addition to changing status from the client list...
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Dorothy Ho created an article,
07.2026 Product Update: Client list updates for outreach and enrollment
WhatWe’re updating the client list so you can complete outreach and enrollment workflows all in one place! Here’s what’s coming: MRNs on the client list: We’ve replaced the IMPaCT ID with the MRN...
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Dorothy Ho created an article,
06.25.26 Product update: Reporting bug fixes
We recently completed another review of the reporting features in the IMPaCT app following the recent 6/6/26 app update and wanted to share with you the issues that we found. These have all been re...
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Dorothy Ho created an article,
Reporting: Orientation to the Reporting module, 06.2026 update
Reporting is a part of the app that will give you the ability to run and download your own templated reports! In this article we'll orient you to how the reporting module works and the different fi...
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Dorothy Ho created an article,
06.2026 Product update: Note field updates
What We are making updates to the client chart to help you capture more information about what happened during your client visits! Here are the highlights of what’s changing:1. Keep track of who yo...
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Dorothy Ho created an article,
Closeout Report
OverviewThe Closeout report tells you about the impact your program had on all clients who closed out their enrollment. It helps you assess the quality of your program with Key Performance Indicato...
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Dorothy Ho created an article,
Progress Report
OverviewThe Progress report tells you about the progress being made by clients who are still enrolled. While the Closeout report covers what happened only for clients who have closed out, the Progr...