A brand new report is hitting your IMPaCT app on April 29!
What: The Impact report tells you about the impact your program had on the lives of the clients you served. It includes Key Performance Indicators (KPIs) on enrollment for all clients who are closed out during your selected time period.
Why: We know that you want to ensure that the care you are providing for community members meets your standards of excellence! The Impact report helps you assess the quality of your program and of individual CHWs’ work.This report will answer questions such as:
- Did we do our part in reaching out to clients every week?
- How consistent were we in completing MPIs?
- What percent of roadmaps were completed by the end of an enrollment?
- What percent of social needs were supported over the course of an enrollment?
How: All these updates will be at your fingertips when you sign in on April 29!
- The Basics: Head over to the Reporting module, select the Impact report, and hit Download!
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Pro-tips:
- Check out the data dictionary to learn more about how the different metrics are calculated.
- Download the raw data to play around with client-level metrics.
- Level up: Check out the video walkthrough below of the report metrics and what they mean! Prefer to see things in writing? Visit the help center guide.
As always, please reach out to us at support@impactcarehq.com if you have any questions. We hope you enjoy these updates!