We’re making updates to the Health Tracker on February 25, 2025.
What: We are adding alerts to the Health Tracker to notify you when a client has a concerning health metric that may need further attention from a supervisor. You’ll see these alerts when the following values are entered:
- A blood glucose that is lower than 55 mg/dL or higher than 240 mg/dL
- A blood pressure that is higher than 180 mmHg
- Any time you enter a score for the PHQ-9 depression screener, we’ll remind you that it’s concerning if your client’s score is higher than 14, or if they are having thoughts of harming themselves
Why: We want to make it easy for you to know when you should be concerned and call in back-up from your supervisor.
How: All these updates will be on the client profile when you sign in on February 25, 2025!
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The basics:
- Try entering a value that would trigger an alert, for example a blood pressure of 200 mmHg.
- Notice that after you enter the value, you can see an alert symbol by this value in the chart.
- Level-up: Check out the Health Tracker alerting guide in the Help Center for more details.
As always, please reach out to us at support@impactcarehq.com if you have any questions. We hope you enjoy these updates!