Dorothy Ho
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Recent activity by Dorothy Ho-
Activity Report: 06.2026 Update
In this article we'll go through the Activity report and what the different metrics mean. When you download the report, it will be a CSV file. We recommend opening it in a spreadsheet program like ...
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Enrollment Planner: Setting an Enrollment Period and Goals
Defining your enrollment goal period and enrollment goals The first step in using the Enrollment Planner is setting your enrollment goal period and enrollment goals. The enrollment goal period is...
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Progress Report: 06.2026 Update
OverviewThe Progress report tells you about the progress being made by clients who are still enrolled. While the Closeout report covers what happened only for clients who have closed out, the Progr...
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06.2026 Product update: Reporting updates
WhatWe’re giving the reports an update to match the updates in the app and to add new metrics. Here’s what’s changing: Coordinators on reports. Coordinators can play a big role in supporting client...
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Enrollment Planner: Creating enrollment events for your team
To start creating enrollment events for your team click on the green plus button in the upper right of the calendar: You’ll see a side panel appear. To create a new shift you’ll have to fill out...
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Closeout Report: 06.2026 Update
OverviewThe Closeout report tells you about the impact your program had on all clients who closed out their enrollment. It helps you assess the quality of your program with Key Performance Indicato...
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04.15.26 Product update: Care gaps display
A new feature called Care Gaps came to the IMPaCT app in April!What it is: There’s a new section in the Client Profile dedicated to care gaps. A care gap occurs when there is a difference, or "gap,...
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Enrollment Planner: Viewing the enrollment tracker bar
Orientation to the enrollment tracker bar The enrollment tracker bar helps you keep track of how many clients have been enrolled at an organization, program, and CHW level. As mentioned in Enrollme...
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04.01.26 Product update: Reporting bug fix
We recently found and addressed a bug affecting our reports. This issue was addressed in a release on 4/1/26 and is no longer affecting the app.Reports affected: Closeout report, Progress reportMet...
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01.22.26 Product update: Reporting bug fixes
We recently completed a comprehensive review of the reporting features in the IMPaCT app and wanted to share with you the issues that we found. These issues have been addressed in a release the mor...