Dorothy Ho
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Articles
Recent activity by Dorothy Ho-
Enrollment Planner: Creating enrollment events for your team
To start creating enrollment events for your team click on the green plus button in the upper right of the calendar: You’ll see a side panel appear. To create a new shift you’ll have to fill out...
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Closeout Report: 06.2026 Update
OverviewThe Closeout report tells you about the impact your program had on all clients who closed out their enrollment. It helps you assess the quality of your program with Key Performance Indicato...
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04.15.26 Product update: Care gaps display
A new feature called Care Gaps came to the IMPaCT app in April!What it is: There’s a new section in the Client Profile dedicated to care gaps. A care gap occurs when there is a difference, or "gap,...
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Enrollment Planner: Viewing the enrollment tracker bar
Orientation to the enrollment tracker bar The enrollment tracker bar helps you keep track of how many clients have been enrolled at an organization, program, and CHW level. As mentioned in Enrollme...
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04.01.26 Product update: Reporting bug fix
We recently found and addressed a bug affecting our reports. This issue was addressed in a release on 4/1/26 and is no longer affecting the app.Reports affected: Closeout report, Progress reportMet...
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01.22.26 Product update: Reporting bug fixes
We recently completed a comprehensive review of the reporting features in the IMPaCT app and wanted to share with you the issues that we found. These issues have been addressed in a release the mor...
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12.15.25 Product update: File upload
A new feature called File Upload is arriving in the IMPaCT app in December!What it is: File Upload is a new feature that helps you store and keep track of documents that you use in your work with c...
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Client list: Default view
Let's learn how to navigate the client list. After you log in as a CHW you'll be taken to the Clients where you'll see a list of clients in your organization. This list includes clients at all diff...
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12.15.25 Product update: Hospitalized date in the client list
What it is: In the client list there’s a column called “Hospitalized” which has been greyed out up to now. We’re turning this column on so that it displays the most recent hospitalization from your...
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Client list: Expanded columns and Action filter
The default view of the client list is information that you’ll see for all clients across all statuses. Now we’ll cover the fields that you see when you click on the large, teal arrow button on the...