Dorothy Ho

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  • 02.25.25 Product update: My To-dos

    A new feature called My To-dos is arriving in the IMPaCT app on February 25, 2025! What: My To-dos is a master list that brings together all of your clients’ To-dos into one place. You can access M...

  • Health Tracker

    Introduction to the Health Tracker The Health Tracker is a tool you can record your client’s health metrics like weight, daily steps or smoking. You can even create your own metric based on what yo...

  • 07.08.25 Product update: Outreach report updates

    We’re updating the Outreach report on July 8! What: We’re updating the Outreach report to integrate the removal of the Maybe status and the addition of the Ineligible status. (Read more about those...

  • 07.08.25 Product update: Ineligible status

    There’s a new client status coming to the IMPaCT app on July 8! What: A new client status called “Ineligible” is being added to the IMPaCT app. This is for clients who are not yet enrolled and no l...

  • 07.08.25 Product update: Simplified statuses in the client outreach workflow

    We’re updating client statuses in the IMPaCT app on July 8! What: We are simplifying client statuses in the IMPaCT app in 2 big ways: 1) Stopping automatic cycling of client statuses, and 2) Removi...

  • 05.26.25 Product update: Z codes

    An update to your Notes is coming the week of May 26, 2025!   What: We are adding a field called “SDOH Z codes” to the Note details. SDOH stands for social determinants of health and the SDOH Z cod...

  • Reporting: Impact report

    Overview The Impact report tells you about the impact your program had on the lives of the clients you served.  It includes Key Performance Indicators (KPIs) on enrollment for all clients who close...

  • 04.29.25 Product update: Insurance numbers

    We’re making an update to the client profile on April 29! What: We’re adding in space for you to keep track of your clients’ insurance plan number and add information for multiple insurance plans i...

  • 04.29.25 Product update: Presets

    A new feature called Presets is arriving in the IMPaCT app on April 29! What: Presets are pre-made roadmaps with Goals and To-dos that can be easily added to your clients’ Roadmaps. Why: Presets ar...

  • 04.29.25 Product Update: Impact report

    A brand new report is hitting your IMPaCT app on April 29!  What: The Impact report tells you about the impact your program had on the lives of the clients you served.  It includes Key Performance ...